Shipping policy

Shipping Policy.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders are not processed, shipped, or delivered on Sundays or public holidays.

  • During peak seasons, promotions, or sales events, processing times may be slightly longer.

2. Shipping Locations

Homista currently ships across India.

If we are unable to deliver to your location, we will notify you and issue a refund if payment has already been made.

3. Delivery Time

Estimated delivery timelines:

  • Metro Cities: 3–7 business days

  • Non-Metro Cities and Towns: 5–10 business days

  • Remote Areas: 7–14 business days

Delivery times are estimates and may vary depending on courier operations and local conditions.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment is completed.

  • Promotional free-shipping offers may be available from time to time and will be subject to specific terms and conditions.

5. Order Tracking

Once your order has been shipped, you will receive shipping confirmation along with tracking information (where available) via email or other communication channels.

Customers can use the tracking details to monitor shipment progress.

6. Delayed Deliveries

While we make every effort to ensure timely delivery, delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Transportation disruptions

  • Government restrictions

  • Courier service issues

  • Other unforeseen circumstances

Homista shall not be held liable for delays beyond our reasonable control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Homista is not responsible for:

  • Delivery failures due to incorrect addresses.

  • Delays resulting from incomplete customer information.

  • Additional shipping costs arising from incorrect address details.

8. Lost or Damaged Shipments

If your package is lost, damaged, or arrives in poor condition, please contact us within 48 hours of delivery or the expected delivery date.

Please provide:

  • Order number

  • Photographs of the package and product (if damaged)

  • Details of the issue

We will investigate the matter and work toward an appropriate resolution.

9. Delivery Confirmation

Orders will be considered successfully delivered once confirmed by the courier partner at the provided shipping address.

Homista is not responsible for packages lost or stolen after successful delivery confirmation.

10. Changes to This Policy

We reserve the right to modify this Shipping Policy at any time. Updated versions will be posted on our website with the revised effective date.

11. Contact Us

For any shipping-related questions or concerns, please contact:

Homista
Email: mrenter1207@gmail.com

We appreciate your trust in Homista and strive to provide a smooth and reliable delivery experience.